Table of Contents: Global Aftermarket Panel GAP 2002: Australia
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TABLE OF CONTENTS
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SUMMARY OF GAP 2001 REPORT. AUSTRALIA.
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PART 1. NAMES OF LARGEST OUTLETS
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Table 1. Top aftermarket outlets, ranked
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Table 2. Top outlets identified
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Part 2. TRENDS IN BUSINESS
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Table 3. Business variations
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Table 4. Market drivers, positive
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Table 5. Positive market drivers in franchises
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Table 6. Market negatives
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Part 3. BUSINESS IN OUTLETS
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Table 7. Business (%) by car make
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Table 8. Business (%) passenger and commercial vehicles
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Table 9. Business (%) by fuel type
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Table 10. Business (%) by car age
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Table 11. Dealership business (%) by car age
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Table 12. Leading business (%) by service segments
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Table 13. The leading service segments
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Table 14. LR (%) by segment
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Table 15. Growth segments and growth rates (%)
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Table 16. Heavy repair services offered
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Table 17. Frequency of car maker scheduled services
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Table 18. Frequency of other services
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Table 19. Franchise warranty terms
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Part 4. PARTS BY TYPE
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Table 20. Domestic/import (%) parts used
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Table 21. Remanufactured parts (%) of parts handled
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Part 5. COMPANIES AND BRANDS
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Table 22. Brands handled, ranked
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Table 23. Companies improving customer relationship management
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Table 24. Brands handled (%) by sources
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Table 25. Parts' distributors used by sources
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Part 6. PRICES
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Table 26. Sample prices, services (Carline)
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Table 27. Sample prices, services (Midas)
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Table 28. Sample prices, 6 cylinder cars (Repco)
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Part 7. SECTOR AND SOURCE PROFILES
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Table 29. Major franchises Australia, number of outlets
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Table 30. Repco basic facts
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Table 31. Carline basic facts
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Table 32. Ultra Tune Australia basic facts
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Table 33. Midas basic facts
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Table 34. Participants' profiles, type
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Table 35. Participants' profiles, number of outlets
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Table 36. Participants, number cars per outlet (week)
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INDEX OF COMPANY NAMES
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